When purchasing larger or heavy equipment, assembling the equipment yourself can be a bit of a challenge, but you needn't worry! At YourCare, we want purchasing a new piece of equipment to be easy, simple and as stress free as possible.
For situations where you may need a helping hand, we are proud to provide a specialist White Glove Delivery and Installation service.
For £90 (additional installation items cost £35), one of our friendly engineers will deliver, install and set-up your new purchase all in the comfort of your own home. They will give you a full demonstration of how to use the product so you are completely confident and familiar with the full range of functions. Plus it will give you the opportunity to ask any questions you may have about the product.
Before leaving, the engineer will provide you with a completed hand over sheet and product manual so you can check through the functions at a later date, giving you extra peace of mind. We will also be sure to tidy up after ourselves, disposing of any packaging before we leave so you won’t have to lift a finger!
Deliveries are usually within 5 – 7 working days but a member from the Delivery Service will call you to arrange a convenient day for delivery.
We deliver to most postal areas in mainland UK. However, there are times when the geographical location (usually in remote areas) and courier availability can sometimes restrict or alter our service or prevent us from delivering orders to you. In rare circumstances, there may be times when there will be a change in the delivery charge but we will notify you as soon as possible if your order is affected in any way. We do apologise for any inconvenience this may cause.
We do reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
(Please note our delivery and installation services are carried out by a third party).